Author Archives: admin

Every year or two there is one person you really, really want to reach. Perhaps it’s the potential major donor for your charitable organization; the executive who could say ‘yes’ to the transaction that would change your life; or the … Continue reading

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Parchment of Protection

During April, I had the pleasure of speaking for three different companies. Each company successfully established its unique identity and its own culture that informs customers and associates and helps them make productive decisions.  We should all do the same … Continue reading

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Paint by Words

How easy it is to become impatient with a long story being recounted to us by a toddler, colleague, client, customer, or patient.  Unfortunately, leadership, whether in business or the family, sometimes depends upon making the best decision after receiving … Continue reading

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Lean Upon the Counter

In 2002, after six years in business, Amazon became profitable.  How did they keep their doors open for so long without profits? Amazon had cash flow.  A year earlier two famous Internet high-flyers, Webvan and Pets.com, collapsed.  Why did they … Continue reading

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Caribbean Connections

The beautiful Bahamas.  Stunningly clear turquoise waters; white sandy beaches; sunny days with warm winds blowing gently and balmy evenings beneath the stars.  You might think I am being hired to write tourist brochures for the fabled islands of New … Continue reading

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